Privacy Policy

Split Logic is the name Aurelius Consulting FZ-LLC (“we”, “us”) uses for its apps and this website. We make CSV Toolbox, a Mac app. This policy explains how our apps and our website handle information.

CSV Toolbox

Your files

The app uses the macOS App Sandbox. You choose which files and folders it can read and write.

What the app keeps on your Mac

The app keeps a few things on your Mac. None of this is sent to us automatically.

• Your settings.
• Your recent files: their names and locations, so you can open them again.
• Diagnostic logs, to help find problems. They contain technical information, but no file names, locations or file contents.

Purchases

The annual plan and the one-time purchase are bought through the Mac App Store. When the app opens, it checks your purchase status with the App Store.

Sending us feedback

Help ▸ Send Feedback… opens an email to us. If you leave the diagnostics box ticked, it attaches only the diagnostic log. You can open the attachment and check it before you send.

Buying through Apple

Our apps are sold through the Mac App Store. Apple handles purchases, payments, renewals and refunds under Apple’s Privacy Policy. We don’t receive your Apple Account or payment details.

macOS has a setting, Share with App Developers, under System Settings ▸ Privacy & Security ▸ Analytics & Improvements. If it is on, Apple may pass us crash reports and usage statistics for our apps. This is controlled by macOS. We use the reports only to find and fix problems.

When you contact us

If you email us at support@splitlogic.dev, we receive your email address, your message and anything you choose to attach. Our email service provider handles support messages for us.

We use this information only to reply to you, and to fix problems and improve our apps from what you tell us. We keep it for 12 months after our last message about it, unless the law requires us to keep it longer. We do not sell your information.

This website

Our hosting provider hosts this website and processes technical request information, including IP addresses, to deliver and protect it.

We use an analytics service for aggregate statistics about pages viewed, referring websites, approximate locations, browsers and devices. This analytics service uses no cookies and does not recognise visitors across different days or websites.

Your rights

If we hold personal information about you, you can ask to see, correct or delete it by writing to privacy@splitlogic.dev. You can also complain to your data protection regulator.

Changes to this policy

If we change this policy, we’ll update this page and the effective date above.

Contact